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Privacy Policy

ARKANO.ONLINE

Privacy Policy and Personal Data Processing Notice

Version 1.0 — Effective as of March 2026

1. Identity of the Controller

Arkano.online is an AI-assisted symbolic guidance service developed and operated by Skycode.today. For the purposes of applicable privacy laws, including the California Consumer Privacy Act (CCPA) and other US state privacy regulations, Skycode.today is the controller of the personal data processed through this platform.

Data Contact: contact@arkano.online

2. About the Service

Arkano.online is a platform for personalized symbolic analysis that uses a proprietary methodology developed entirely by Skycode.today. The service combines artificial intelligence with proprietary symbolic interpretation systems exclusively owned by the controller.

The analyses generated are symbolic, reflective, and advisory in nature. They do not constitute medical, psychological, legal, or financial advice.

3. Data Collected and Purposes

The table below presents the personal data we collect, the purposes for which it is used, and its visibility to the user:

Data Purpose User Visibility
Email address Identity verification via one-time code (OTP); prevention of automated abuse Never displayed after verification; stored as an irreversible anonymous identifier
Full name Personalization of the symbolic analysis and session identification Visible to the user during the session
Date of birth Generation of the personalized symbolic analysis Not displayed directly
Time of birth Refinement of the symbolic analysis (optional) Not displayed directly
City of birth Astrological positioning and analysis enrichment (optional) Not displayed directly
Questions submitted Composition and contextualisation of the reading Visible to the user during the session
Reading results Delivery of the requested service Visible to the user
Payment information Processing credit purchases via Stripe Processed exclusively by Stripe — not stored by Arkano.online

All data is actively provided by the user during the consultation flow. No information is collected covertly or automatically without the user's knowledge.

4. Legal Basis for Processing

The processing of personal data on Arkano.online is based on the following grounds:

5. Email Verification

Arkano.online does not use traditional account registration with passwords. User identity is verified via a one-time code (OTP) sent to the provided email address, with the sole purpose of confirming that access is being made by a real person and preventing automated or abusive use of the platform.

The email address is used exclusively for this verification and for transactional communications directly related to your account (such as purchase confirmations). Your original email address is stored in anonymised form — an irreversible cryptographic hash — so that the system can recognise returning users without retaining the address in readable format.

We do not send marketing or promotional emails. Any future change to this practice will be communicated through an update to this Policy and will require your explicit consent.

6. Payment Processing

Credit purchases are processed exclusively by Stripe, a PCI DSS-compliant payment processor. Arkano.online does not store, transmit, or have access to your card number, CVV, or any other sensitive payment data. All payment information is handled directly between your browser and Stripe's secure servers.

A payment reference ID is stored on our side solely to confirm credit delivery after a successful transaction. Stripe's privacy practices are governed by Stripe's Privacy Policy.

7. Security and Data Protection

Skycode.today adopts appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or improper disclosure. All communication between the user and the platform is conducted over an encrypted, secure connection (TLS/HTTPS).

The specific technical safeguards implemented are maintained as operational trade secrets and part of the platform's intellectual property.

8. Intellectual Property and System Confidentiality

The symbolic analysis methodology of Arkano.online — including the interpretation systems, personalisation models, profile generation processes, and applied artificial intelligence architecture — is the exclusive intellectual property of Skycode.today.

Reverse engineering, reproduction, copying, adaptation, or commercial exploitation, in whole or in part, of Arkano.online's methodology is strictly prohibited and may result in civil and criminal liability under applicable intellectual property laws.

This Privacy Policy describes what data is processed and for what purposes, but does not disclose — and is not required to disclose — the technical means by which processing is carried out.

9. Third-Party Data Sharing

Personal data processed by Arkano.online is not sold, rented, or shared with third parties for commercial or advertising purposes.

Sharing occurs exclusively in the following cases:

The names and technical specifications of infrastructure partners are not disclosed in this document for operational security and intellectual property protection reasons.

We do not sell your personal information. This applies to all users, including California residents under the CCPA.

10. International Data Transfers

To deliver the service, some data processing may occur on servers located outside of the United States. In such cases, Skycode.today ensures that the partners involved adopt safeguards consistent with applicable privacy law requirements for international transfers.

11. Data Retention and Deletion

Data is retained for the period strictly necessary to deliver the service and comply with legal obligations. After that period, it is securely and irreversibly deleted.

You may request deletion of your data at any time by contacting: contact@arkano.online. Requests will be responded to within 15 business days.

12. Your Privacy Rights

Depending on your jurisdiction, you may have some or all of the following rights regarding your personal data:

To exercise any of these rights: contact@arkano.online

13. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

To submit a CCPA request, contact us at: contact@arkano.online. We will verify your identity before processing your request. We will respond within 45 days; if additional time is required, we will notify you.

Categories of Personal Information Collected (CCPA)

CCPA Category Examples Collected Sold or Shared
Identifiers Anonymised email hash, session ID No
Personal information (Cal. Civ. Code § 1798.80) Name, date of birth No
Commercial information Credit purchase records (via Stripe) No
Internet or other electronic network activity Session interactions within the platform No
Inferences Symbolic profile generated from user-provided data No

14. Email Communications (CAN-SPAM)

We comply with the CAN-SPAM Act. Any transactional emails sent by Arkano.online (such as OTP verification codes or purchase confirmations) will:

We do not send commercial marketing emails. If this ever changes, you will receive prior notice and will be given the option to opt out before any marketing communication is sent.

To report unwanted email or opt out of any future communications: contact@arkano.online

15. Children's Privacy (COPPA)

Arkano.online is intended exclusively for users who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected data from a child under 13, we will delete such information immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at: contact@arkano.online

By using this service, you represent and warrant that you are at least 18 years of age.

16. Local Storage and Cookies

Arkano.online uses browser local storage (localStorage) exclusively to maintain the consultation flow between session steps and to recognise returning users, avoiding unnecessary repetition of already-provided data. No third-party advertising or tracking cookies are set in the current version of the platform.

Any future integration with audience measurement tools will be communicated through an update to this Policy and will require appropriate disclosure and, where required by law, your consent.

17. Nature of the Content

The analyses generated by Arkano.online are exclusively symbolic, reflective, and advisory in nature. They do not constitute medical, psychological, legal, or financial advice and are not a substitute for professional consultation in those fields. Skycode.today assumes no liability for decisions made based on content generated by the platform.

18. Changes to This Policy

This Policy may be updated periodically. In the event of material changes, you will be notified within the platform interface on your next visit. The current version and its effective date will always be indicated in this document.

19. Contact

Controller: Skycode.today

Data Contact: contact@arkano.online

Platform: https://en.arkano.online